ChatGPT, OpenAI’s viral chatbot, is currently down and citing “high error rates” for the tool’s more than 100 million weekly active users.
The chatbot began experiencing the outage just before 9 a.m. ET, affecting OpenAI’s API services as well, which are used by more than two million developers. ChatGPT users are being told that “ChatGPT is at capacity right now.”
“We’ve identified an issue resulting in high error rates across the API and ChatGPT, and we are working on remediation,” OpenAI shared in a status report at 9:50 a.m. ET.
At 10:33 a.m. ET, about an hour and a half after the outage began, OpenAI shared that “a fix has been implemented and we are gradually seeing the services recover. We are currently monitoring the situation.”
Anthropic’s Claude 2 chatbot, a ChatGPT competitor created by ex-OpenAI employees, also appeared to be experiencing issues Wednesday morning.
“Due to unexpected capacity constraints, Claude is unable to respond to your message,” Claude’s messaging told users.
The outage follows OpenAI’s first in-person event on Monday, where the company announced its most powerful artificial intelligence model yet, GPT-4 Turbo, as well as a new option allowing users to create customized versions of ChatGPT.
More than 92% of Fortune 500 companies use the platform, up from 80% in August, and they span across industries like financial services, legal applications and education, OpenAI CTO Mira Murati told reporters Monday.
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